Defense Against Crime

02/05/2019

This is Microsoft Tech Support calling….


Call

I know I’ve written by the Microsoft Technical Support Scam before, but I’m getting these calls almost every week. I’ve seen messages on Next Door from other citizens.  So here is the gist of the call. (and you can probably find some of these calls on YouTube)

The phone rings you received an automated message from what is being claimed as being from Microsoft support claiming that they have noticed an issue with your computer and they want you to talk to a support specialist to help you resolve the issue.

The scammers will tell you that your computer is running slowly because of viruses or other issues. They will instruct you to look at things that are PERFECTLY NORMAL like red x’s in the event log. and tell you that your computer has major issues and that your support has expired and you need an additional piece of software – at a cost, of course.

I always tell them I’m running an Encom 511 running the lasted Orax Operating System. After a pause, this usually ends the call.  But I know next week they will call again.

I’ll stop here.  Think about this!  When you purchase a car, say a Toyota, does Toyota call you and tell you that they have noticed a defect in your car?  NO.   Now If there is a massive defect in your model car, they will notify by mail and tell you to take it to a dealership to fix, but as of this writing dealerships and manufacturers, don’t monitor your car.  

If you are running a Microsoft product and register that product with Microsoft if there are fixes to be made the software can update itself.  Microsoft pushing out operation system or software patches, and updates on a regular schedule. You also have the option to go into the Windows Control Panels and check for and install updates.  If you are on their mailing list they send an e-mail of what the patches and updates are.  You have to initiate this, Microsoft doesn’t.

Just like when you have car issues, your car has all these indicators that tell you there is an issue.  If you have computer issues, your computer will tell you.  In both cases, you will take them to a shop to get the issue resolved unless you know how to do it yourself.

If your car manufacturer called you and told you they have been monitoring your car and you have a problem, wouldn’t you be suspicious? Right?

Scammers have two weapons, fear, and ignorance.  They use one or both to get stuff some you.  However, if you are armed with the knowledge you can defend yourself.  This is how must crime is dealt with.

MICROSOFT IS NOT MONOTORING YOUR COMPUTER. The NSA maybe, but Microsoft isn’t.
The latest Microsoft Operating System has firewall software and other protection measures.  You should also should buy a good security suite from a reputable company like ZoneAlarm or MacAfee.

REMEMBER THESE RULES WHEN YOU GET A CALL.

  1. DO NOT BELIEVE THEM!
  2. DO NOT TRUST THEM!
  3. DO NOT BUY THEIR SERVICE!
  4. DO NOT INSTALL THEIR SOFTWARE.!

 

Reporting tech support scams

Help Microsoft stop scammers, whether they claim to be from Microsoft or from another tech company, by reporting tech support scams here: www.microsoft.com/reportascam

To report an unsafe website directly to Microsoft, fill out a Report an unsafe site form. You can also report unsafe websites in Microsoft Edge by selecting Settings and More  > Help and Feedback > Send feedback when you encounter something suspicious.

For urgent situations, use one of the following options:

Microsoft Support
Global Customer Service

 

How to protect against tech support scams – Quiz

  1. Will ever Microsoft call you or e-mail you about issues with your computer Operating system or computer?
  2. Will Microsoft request your personal or financial information?
  3. Should you ever call the number in an e-mail that claims to be from Microsoft?
  4. Should You purchase software from a stranger over the phone that called you, and install it on your computer?

If you answered Yes to any of these questions, you have failed!

 

PepperEyes.com Self-Defense Products Store is dedicated to providing you with the best and most affordable self-defense products, survival and safety products on the market to meet the security needs of you, your family members or your business, by assisting anyone who is unwilling to become a victim of crime. 
If you want to take personal responsibility for protection, home security, business security, purchase our high-quality discount self-defense products. Survival kits and arm yourself with the knowledge about self-defense and security products and information on the best way to stay secure in an ever-increasing violent world.
In today’s society, being equipped mentally and physically is no longer an option.

11/05/2016

The Microsoft Support Phone Scam.Again!


The Microsoft Support Phone Scam

Yesterday at work my cell phone rang.  The call number was (646) 612-3456.  I answered Scamthe call, and it was from an automated message claiming to be from Microsoft Technical Support.  The cal claimed that there was something wrong with my home computer, and firewall and it was bad news for my computer… some sounding like forty years of darkness! Earthquakes, volcanoes, bad checks,  my kids and grandkids would move back home, my bank account would be emptied, the dead would rise from the grave…

They ask me to hit 9 for Microsoft support to fix it  So…I Did..and they still claim to be

Now the lady at a thick foreign accent, and was obviously in a room full of other people making similar calls from the background noise.

I knew this was a scam, and told her that my computer was Commodore Amiga.  She apologized and hung up.

This is a very old scam, and I get about two of these every year.

Microsoft has a link on their site to help you understand and deal with this computer scam.  I

 

https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx

 

Now here are some fun things you can do

  • Repeat everything they say to you, back to them, real slow and wrong
  • Pretend to go along, but ask a question, like what is a mouse, or where is the ‘E’ key.
  • If they ask for personal information, ask for their personal information, and just pretend to be one of the Simpsons or Jethro Clampett
  • Tell them you are with the Federal Task Force on Cybercrime, and agents are on their way to arrest them. They are to put their hands up and prepare to be arrested.
  • Makeup something fun to do.

PepperEyes Self-Defense, Safety and Security Store is dedicated to providing you with the best and most affordable self-defense products, survival and safety products on the market to meet the security needs of you, your family members or your business, by assisting anyone who is unwilling to become a victim of crime.  If you want to take personal responsibility for protection, home security, business security, purchase our high-quality discount self-defense products. Survival kits and arm yourself with the knowledge about self-defense and security products and information about the best way to stay secure in an ever-increasing violent world. In today’s society, being equipped mentally and physically is no longer an option

 

13/01/2016

The Microsoft Support Scam


Mind you this is about the 4th or 5th  time I have gotten this call over the years….so I was aComputerScam bit surprised that these people are still using this old scam.

I just got a phone call from Canada from someone claiming to be from Microsoft technical support. The person with the heavy foreign accent told me that they have detected that my computer is affected by a virus that is causing my computer to run slow.

Raise your hand if your computer is running slow…..yep everyone

Then he went on and on about needing to get access to my computer so that they could ‘fix’ the problem.

I’ve been an IT professional for over two decades. I think I know a thing or two about windows, and Microsoft…namely they don’t monitor your computer. NOPE..They don’t.

Once I told them I was an IT professional..they hung up.

If you get this type of call you can do 3 things

  1. Just Hang Up
  2. Tell them you are going to report there number to the FBI, then hang up.
  3. Have lots of fun with them

 

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PepperEyes Self-Defense, Safety and Security Store is dedicated to providing you with the best and most affordable self-defense products, survival and safety products on the market to meet the security needs of you, your family members or your business, by assisting anyone who is unwilling to become a victim of crime.  If you want to take personal responsibility for protection, home security, business security, purchase our high quality discount self-defense products. Survival kits  and arm yourself with the knowledge about self-defense and security products and information of the best way to stay secure in an ever-increasing violent world. In today’s society, being equipped mentally and physically is no longer an option

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