Defense Against Crime

11/05/2016

The Microsoft Support Phone Scam.Again!

The Microsoft Support Phone Scam

Yesterday at work my cell phone rang.  The call number was (646) 612-3456.  I answered Scamthe call, and it was from an automated message claiming to be from Microsoft Technical Support.  The cal claimed that there was something wrong with my home computer, and firewall and it was bad news for my computer… some sounding like forty years of darkness! Earthquakes, volcanoes, bad checks,  my kids and grandkids would move back home, my bank account would be emptied, the dead would rise from the grave…

They ask me to hit 9 for Microsoft support to fix it  So…I Did..and they still claim to be

Now the lady at a thick foreign accent, and was obviously in a room full of other people making similar calls from the background noise.

I knew this was a scam, and told her that my computer was Commodore Amiga.  She apologized and hung up.

This is a very old scam, and I get about two of these every year.

Microsoft has a link on their site to help you understand and deal with this computer scam.  I

 

https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx

 

Now here are some fun things you can do

  • Repeat everything they say to you, back to them, real slow and wrong
  • Pretend to go along, but ask a question, like what is a mouse, or where is the ‘E’ key.
  • If they ask for personal information, ask for their personal information, and just pretend to be one of the Simpsons or Jethro Clampett
  • Tell them you are with the Federal Task Force on Cybercrime, and agents are on their way to arrest them. They are to put their hands up and prepare to be arrested.
  • Makeup something fun to do.

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